Refund Policy

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Refund Policy for Advertising Space

Thank you for choosing Gun Traders Australia for your advertising needs. We strive to provide our customers with the best advertising experience. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below.

1. Refund Eligibility:

  • Refunds are only applicable to purchases of advertising space made directly through our website.
  • Customised advertising packages may have specific refund terms outlined in the agreement.

2. Refund Requests:

  • Refund requests must be submitted in writing to info@guntradersaustralia.com.au within 7 business days of the initial purchase.
  • Please provide a detailed explanation for your refund request, including any relevant information or documentation.

3. Eligible Circumstances for Refunds:

  • Advertisements that were not published or displayed as agreed.
  • Technical errors or issues that significantly impacted the visibility or effectiveness of the advertisement.

4. Non-Refundable Circumstances:

  • Change of mind or subjective dissatisfaction with the advertising space.
  • Errors or issues resulting from incorrect information provided by the advertiser.
  • Advertisements that were in violation of our content guidelines.

5. Refund Process:

  • Upon receiving a refund request, our team will review the provided information.
  • If the request meets the eligible circumstances outlined above, a refund will be processed within 14 days.
  • Refunds will be issued to the original payment method used during the purchase.

6. Contact Information:

  • For refund requests or additional assistance, please contact our customer support team at info@guntradersaustralia.com.au

7. Policy Updates:

  • Gun Traders Australia reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase with Gun Traders Australia, you acknowledge and agree to the terms outlined in this refund policy.

Thank you for choosing Gun Traders Australia for your advertising needs. We appreciate your business.